Which plan should I choose?+
Start on Starter: it is $199 a month with $100 of usage included, and it is cheapest until you use about $800 of usage a month. Above that, Pro is cheaper: $899 a month with $800 of usage included and 10% off extra usage. Large or multi-site operators can ask for a custom Enterprise quote. Every plan has the same features, and every plan is month to month.
What is included in every plan?+
Unlimited seats, unlimited units and every Pace Leasing feature: Pace answering renters by text, WhatsApp, email and phone, the unified inbox, lead capture, qualification, tour scheduling, applications, lease creation and e-sign.
Do more seats or units cost more?+
No. Your whole team and every unit are included on every plan. There are no seat or per-unit fees.
What does the included usage cover?+
Usage is the work Pace does: text messages, phone calls, Pace answering on the phone, and AI actions such as replies and follow-ups. Each plan includes a monthly amount: $100 on Starter and $800 on Pro. Anything beyond that is billed at the usage rates on the usage page, with 10% off on Pro.
How does the free trial work?+
You add a card to start. For 30 days you get the full platform and $50 of usage included. When the 30 days are up, your account moves to the Starter plan automatically.
What happens after the trial?+
You move to Starter at $199 a month, which includes $100 of usage each month. If Pro is a better fit for your team, tell us and we will set it up.
What happens after I book the call?+
In 15 minutes we set up Pace's texting line and add your units and rules. We set it up for you; you don’t configure anything.
What if a renter asks something unusual?+
Pace is trained to handle most cases. When it needs a person, it hands the conversation to someone on your team, inside the same inbox.